Customer Service

Welcome to the feldpausch Customer Service team

 

Your trust and satisfaction are our top priorities. Our dedicated customer service team is always available to address your concerns and resolve them quickly and efficiently.

 

Why choose our customer service?

 

Phone Support: +49 2359 293 820,

Call us and one of our experienced team members will be happy to assist you promptly and personally.

 

 

Expert advice:
Our trained employees are experts in their field and provide you with knowledgeable advice and support.

 

 

Fast solutions:
We place great importance on providing quick and effective solutions to resolve your issues as efficiently as possible.

 

 

Multilingual support:
We provide assistance in multiple languages to ensure that you always receive the support you need.

 

[Translate to English:] Mitarbeiterin an Zuführtechnik

Why choose our customer service?

  • Availability:
    Our team is available on weekdays from 7:00 a.m. to 4:00 p.m. and is ready to assist you with any inquiries.
     
  • Expert Advice:
    Our experienced specialists provide professional advice and technical support tailored to
    your requirements.
     
  • Fast Response Times:
    We place great emphasis on delivering prompt and effective solutions to resolve your
    issues as quickly as possible.
     
  • Multilingual Support:
    We offer support in multiple languages to ensure clear communication and reliable assistance worldwide.

Our commitment

 

At feldpausch, we are committed to providing you with the best possible service throughout the entire lifetime of your product.

Your satisfaction is our top priority, and we strive not only to meet your expectations but to exceed them. If you are ever dissatisfied, please do not hesitate to contact us directly – we will find a solution!

Thank you for choosing feldpausch. We look forward to supporting you and resolving your concerns.

 

Perfect service – everything from a single source

 

Consulting & Planning

 

Design & Engineering

Assembly & Commissioning

Repairs and Retrofitting – Your Local Specialist

 

 

With our service center and a well-equipped warehouse, we provide our customers with first-class support.

Our highly qualified employees are experts in feeding technology and have the skills to comprehensively test, repair, and overhaul existing systems. In addition, we adapt your equipment to changing requirements to ensure that it always operates at peak performance.

 

To provide optimal support for your systems throughout their entire service life, we offer professional service management. Our customers benefit from fast response times and first-class service that is unique in many ways.

• Repair using original spare parts
• Repairs and maintenance
• Renewal and conversion of existing systems
• Spare parts service
• Machine relocation
• Maintenance contracts
• Training courses
• Digital platform service for document management